Returns and Delivery Information

ORDER LEAD TIME

Upon approval of payment, orders are processed within 2 business days. As soon as they are ready, orders are booked with a courier for delivery. When an order is collected by the courier, you will receive your tracking number.

PRICING & STRUCTURE

• Orders are couriered for a flat shipping rate of R150.00 to main cities and R180.00 to outlaying areas across South Africa.
• Outlying areas and non-city centers may incur additional charges and time, which must be paid before shipment.

Collections are not available, as Just Disposables by Tachyon Tech is an online-only business.

DELIVERY OPTIONS

During checkout you can select the desired delivery option. The delivery period and cost differs depending on the selected option.

RETURNS AND EXCHANGES

PLEASE NOTE: ALL RETURNS INCUR A 20% HANDLING FEE.

Regrettably, disposable vapes cannot be returned. Please contact us regarding any issues.

The Buyer shall inspect the Goods immediately upon receipt and notify the Seller within 7 working days of delivery via email (sales@justdispo.co.za) if the Goods are damaged. If the Buyer receives the wrong goods, they should not open them and inform us immediately.

Failure to do so will deem the Buyer to have accepted the Goods. If the Buyer wishes to return any goods for any reason, they may do so within 7 days of receiving the purchased goods, provided the goods are in a new and unused condition.

The Seller will refund the cost of the goods; however, shipping charges are non-refundable, unless it is a mistake on our part. If a claim of defect or damage is made, the Goods shall be returned by the Buyer to the Seller for a replacement after receiving prior confirmation by the Seller via email.

Prior consent from the Seller must be approved via email before any Goods are shipped back to the Seller. All returns are the responsibility of the Buyer until the returned Goods reach the Seller.

Goods to be returned must clearly show the order number of the original purchase on the package and include full packaging. Where returned Goods are found to be damaged due to the Buyer, refunds and warranties will not be applied.

With all purchases, we provide a 7-day policy where if the product is at fault, we will exchange it. Refunds are only issued once we have had the opportunity to resolve the issue with you. If you require a refund, all goods must be returned to us by post at your expense, ensuring they are returned in good condition.

PLEASE NOTE: ALL PRODUCTS NEED FULL PACKAGING WHEN RETURNING AN ITEM, EVEN AFTER 7 DAYS.

For further inquiries, please contact us:
Address: 309 Duiker Ave, Centurion, 0157, South Africa
Email: sales@justdispo.co.za
Phone: 079 878 2312